GuavaSpeak Support
Send us a request below and a real person on our team answers it. You can also write straight to support@guavaspeak.com. We answer on business days, in the order requests arrive.
Pick the category that fits.
Tell us what's going on.
Include your device, app version and what you were doing — it gets you an answer faster.
Managed by Apple, not by this website.
Manage or cancel
Open Settings on your iPhone → tap your name → Subscriptions → GuavaSpeak. You keep access until the end of the period you already paid for. We can't cancel an Apple subscription for you — and refunds are requested through Apple.
Restore a purchase
Sign in with the exact Apple ID that started the subscription, update to the latest build, then open Account in the app and tap Restore Purchases.
Delete your account
You can delete your account directly from within the GuavaSpeak app. Deletion is permanent. For any other privacy request, write to support@guavaspeak.com.
What we'll never ask for
Your password, your Apple ID credentials or your payment details. Nobody from GuavaSpeak will ever request them.
Read our Privacy Policy and Terms of Use. Privacy requests: support@guavaspeak.com.
A quick self-check that solves most issues.
- 1
Update the app
Grab the latest version from the App Store — most issues are fixed in the newest build.
- 2
Restart your iPhone
Old-fashioned, but it fixes more than you'd expect. Full power-off, then back on.
- 3
Check your subscription
Settings → your name → Subscriptions. Confirm GuavaSpeak is active and renewing.
- 4
Same Apple ID
Make sure you're signed in with the exact Apple ID that started the free trial.
Still stuck? Check the FAQ — most answers are there.